WATS Privacy Policy
Effective as of:
September 29, 2026
The WATS Company AS is hereinafter referred to as “WATS”, “we”, “us” or “our”.
This Privacy Policy includes important information about your personal data, and we encourage you to read it carefully. At WATS, we care about the security and privacy of the personal data you share with us when using our websites. Your data will be treated with respect and in accordance with applicable laws and regulations.
This Privacy Policy describes how, and to what extent, we collect and process your personal data when you visit or otherwise use our websites, including wats.com, support.wats.com and related subdomains and other websites operated by us, collectively the “Websites”.
1. DATA CONTROLLER
The WATS Company AS is the data controller for the processing of personal data described in this Privacy Policy.
Contact information for the data controller:
The WATS Company AS
Address: Grønland 1
E-mail: company@wats.com
Phone: +47 40 00 36 32
Company number: 921 673 310
2. WHAT PERSONAL DATA DO WE COLLECT AND HOW IS IT COLLECTED?
We collect information from individuals who visit or otherwise interact with our Websites (“Visitors”). We collect personal data for various purposes, depending on how you use the Websites and how you communicate with us.
a) Personal data about you as a Visitor
As you navigate our Websites, we may collect information through the use of commonly used information-gathering tools, such as cookies, pixels and web beacons (“Website Navigational Information”). Website Navigational Information may include standard information from your web browser, such as browser type, browser language, device type, operating system, your Internet Protocol (“IP”) address, the date and time of your visit, and the actions you take on our Websites, such as the web pages viewed and the links clicked.
b) Newsletters and forms
If you subscribe to our newsletter, fill out a form, request information, download content, register for an event or otherwise contact us through our Websites, we may also collect the following information about you, depending on what information you provide us with:
- Full name
- Company name
- Address
- Phone number
- Email address
- Job title or role
- The content of your enquiry or message
- Any other information you choose to provide to us
c) Cookie consent and your choices
When you first visit our Websites, you may be presented with a consent banner that allows you to manage your privacy settings. We require your consent before placing non-essential cookies on your device or using other tracking technologies on your device. You may choose to accept all cookies, reject non-essential cookies or customize your preferences. You can change or withdraw your consent at any time by accessing the privacy settings, typically available via a link at the bottom of our Websites.
Essential cookies, which are necessary for the functioning of the Websites, will be used regardless of your preferences.
3. FOR WHAT PURPOSES DO WE USE YOUR INFORMATION?
We may use your personal data for the following purposes:
- To operate, maintain and secure our Websites;
- To make your interactions with our Websites easy and meaningful;
- To respond to your enquiries or requests submitted through our Websites;
- To provide you with information about us and our products, services, promotions and events, where permitted by law;
- To send newsletters and marketing communications where you have subscribed or otherwise requested such communications;
- To manage your communication preferences and unsubscribe requests;
- To analyse how Visitors use our Websites and to improve the Websites, content and user experience;
- To measure the effectiveness of our marketing and advertising activities; and
- To comply with legal obligations and protect our rights, security and legitimate interests.
- To use retargeting to display relevant advertisements to organizations, identified via your IP address where you have consented to marketing;
- To use retargeting based on company information you have provided to us, such as company name, domain, country and job title
In addition, we may use aggregated and anonymized data for the following purposes:
- To share site-visit information with third-party web service providers. For example, we may share a web session identifier with providers used for analytics, advertising or Website functionality.
- To use Website Navigational Information to operate and improve our Websites and to provide information about us and our products and services to third parties in aggregated or anonymized form.
4. THE LEGAL BASIS FOR PROCESSING OF YOUR PERSONAL DATA
We process your personal data only where we have a legal basis under the General Data Protection Regulation (“GDPR”). The legal basis depends on the purpose of the processing:
- Operating, maintaining and securing the Websites: The processing is necessary for our legitimate interests in providing secure and functioning Websites, cf. GDPR Article 6(1)(f).
- Responding to enquiries and requests: The processing is necessary for our legitimate interests in responding to your communication and providing information you have requested, cf. GDPR Article 6(1)(f). Where your enquiry relates to a potential agreement with us, the processing may also be necessary in order to take steps at your request prior to entering into a contract, cf. GDPR Article 6(1)(b).
- Sending newsletters and marketing communications: Where required, the processing is based on your consent, cf. GDPR Article 6(1)(a). In other cases, the processing may be based on our legitimate interests in providing relevant information about WATS, cf. GDPR Article 6(1)(f), provided that this is permitted under applicable marketing rules.
- Use of non-essential cookies, pixels and similar technologies: The processing is based on your consent, cf. GDPR Article 6(1)(a).
- Analytics, improvement of the Websites and measurement of marketing activities: The processing is based on our legitimate interests in understanding how our Websites are used and improving them, cf. GDPR Article 6(1)(f), or on your consent where required by law, cf. GDPR Article 6(1)(a).
- Compliance with legal obligations: The processing is necessary for compliance with legal obligations to which we are subject, cf. GDPR Article 6(1)(c).
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
5. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
In order to operate our Websites and communicate with Visitors, from time to time we need to share your personal data with our agents, business partners, suppliers or subcontractors who may process personal data or contact you on our behalf, or help us ensure the quality of information provided.
Such third parties may include providers of hosting, website operation, analytics, marketing, customer relationship management, email distribution, security and support services.
We will ensure that all processing of your personal data is carried out in compliance with applicable laws and regulations, as well as with this Privacy Policy. Where a supplier processes personal data on our behalf, we will enter into a data processing agreement with that supplier.
We do not share, sell, transfer or otherwise disclose personal data to any other third parties unless we have a legal basis for doing so or are legally obliged to do so.
6. ERASURE OF PERSONAL DATA
Personal data is stored only for as long as is necessary to achieve the purpose of the processing. The data is then deleted or anonymized.
In general:
- Website Navigational Information is stored for as long as necessary for the relevant cookie, analytics, security or Website functionality purpose.
- Information submitted through contact forms or similar enquiries is stored for as long as necessary to respond to and follow up the enquiry, including to address any related enquiries you may submit later.
- Information used for newsletters and marketing communications is stored until you unsubscribe, withdraw your consent or otherwise object to the processing, unless we have another legal basis for continued storage.
- Cookie consents and preferences may be stored for as long as necessary to document and manage your choices.
- Data we are obliged to keep according to applicable law, including accounting or documentation requirements, will be stored for as long as required by law.
7. INFORMATION SECURITY
We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction, maintain data accuracy, and help ensure the appropriate use of personal data.
When our Websites are accessed using Secure Socket Layer (“SSL”) technology, we protect your personal data using server authentication and data encryption. These technologies help ensure that your personal data is transmitted securely.
8. COOKIES AND WEBSITE NAVIGATIONAL INFORMATION
We use commonly used information-gathering tools, such as cookies, pixels and web beacons, to collect information as you navigate our Websites (“Website Navigational Information”). This section describes the types of Website Navigational Information we may collect and how we may use this information.
What is a cookie?
A cookie is a small piece of text sent to your browser by a website you visit. It helps the site remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.
Why do we use cookies?
We use cookies to make your interactions with our Websites easy and meaningful. When you visit one of our Websites, our servers, or the servers of our third-party technology providers, may send a cookie to your computer or device.
Standing alone, cookies do not necessarily identify you directly. They may, however, recognize your web browser or device, and in some cases may be linked to other information about you, for example if you choose to identify yourself to us by filling out a web form, subscribing to a newsletter or responding to a promotional offer.
What kind of cookies do we use?
There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer or device. Persistent cookies remain on your computer or device after you close your browser or turn off your computer or device.
We may use the following categories of cookies and similar technologies:
- Essential cookies: These cookies are necessary for the Websites to function and cannot normally be switched off in our systems.
- Analytics cookies: These cookies help us understand how Visitors interact with our Websites, including which pages are visited and how the Websites are used.
- Marketing cookies: These cookies may be used to deliver relevant advertisements, measure advertising performance and support our marketing activities.
- Preference cookies: These cookies allow the Websites to remember choices you make, such as cookie preferences or other settings.
Non-essential cookies are used only where you have given your consent, unless another legal basis is available under applicable law.
Web beacons and pixels
Web beacons and pixels are electronic images or code that may recognize certain types of information on your computer or device, such as cookies, when you viewed a particular Website or email, and a description of the Website or email tied to the web beacon or pixel.
We may use web beacons and pixels alone or in conjunction with cookies to compile information about your use of our Websites and interaction with emails from us. For example, we may place pixels in marketing emails that notify us when you click on a link in the email that directs you to one of our Websites. We use web beacons and pixels to operate and improve our Websites and email communications.
Users not wanting to be tracked by pixels in emails can normally choose not to download images or can unsubscribe from marketing communications.
IP addresses
When you visit our Websites, we collect your IP address. We may use IP addresses to monitor the regions from which Visitors navigate our Websites, to analyse Website traffic, to maintain the security of the Websites and to prevent misuse.
Third-party cookies
From time to time, we engage third parties to track and analyse usage and volume statistical information from individuals who visit our Websites. We may also use other third-party cookies to track the performance of our advertisements.
The information provided to third parties does not normally include information that directly identifies you, but this information may be associated with you, depending on the relevant technology and provider. Third-party providers are responsible for their own processing where they act as separate controllers. This Privacy Policy does not cover the use of third-party websites or applications.
Third-party applications on our website include a video player, which collects information about your IP address, rough geographic location, device and browser specifications, and video playback interactions like play, pause, or watch duration.
Other third-party providers, such as Meta, LinkedIn and Google Ads, collects information only after you have consented specifically to this.
9. PUBLIC FORUMS, BLOGS AND CUSTOMER TESTIMONIALS
We may provide blogs, forums, chat rooms or similar public areas on our Websites. Any personal data you choose to submit in such areas may be read, collected or used by others who visit these areas, and may be used to send you unsolicited messages. We are not responsible for the personal data you choose to submit in such public areas.
We may post customer names, logos and testimonials on our Websites. We will obtain consent prior to posting such information.
10. THIRD-PARTY WEBSITES AND APPLICATIONS
This Privacy Policy does not apply to third-party websites and applications. When using such websites or applications, please refer to the privacy policy of such third party.
Our Websites may contain links to third-party websites, plug-ins, tools or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
11. WHAT ARE YOUR DATA PROTECTION RIGHTS?
As a data subject under the GDPR, you have the following rights:
- The right of access: You have the right to request a copy of the personal data we hold about you.
- The right of rectification: You have the right to have inaccurate or incomplete data corrected.
- The right of erasure: You have the right to request that we delete your personal data, subject to applicable legal obligations.
- The right to object: You have the right to object to processing based on legitimate interests, including profiling.
- The right of restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- The right to data portability: ou have the right to receive your personal data in a structured, commonly used, machine-readable format.
- The right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at the contact information provided in section 15.
Please note that we may ask you to verify your identity before responding to such requests. We will respond to your request without undue delay and normally within one month of receiving the request, unless the GDPR permits an extension.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. The supervisory authority in Norway is:
Datatilsynet
Postboks 458 Sentrum
0105 Oslo
Norway
www.datatilsynet.no
12. INTERNATIONAL TRANSFERS OF PERSONAL DATA
Some of our service providers and partners may be located in countries outside the European Economic Area (EEA), including the United States. This means that, when you use our Websites, your personal data may be transferred to, or accessed from, countries that may not provide the same level of data protection as your home country.
When such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data. These safeguards may include the use of Standard Contractual Clauses (SCCs) adopted by the European Commission, adequacy decisions or other lawful mechanisms for international data transfers under the GDPR.
We assess the risks involved in each transfer and implement additional technical, contractual and organizational measures as necessary to ensure your data is protected.
If you would like more information about the safeguards we apply to international data transfers, you may contact us using the contact details provided in Section 15.
13. COMMUNICATIONS PREFERENCES
We offer Visitors who provide contact information a means to unsubscribe from email newsletters and other marketing communications from us. You may unsubscribe by using the unsubscribe link included in our emails or by contacting us using the contact details provided in Section 15.
You may also withdraw or change your privacy settings at any time by accessing the privacy settings, typically available via a link at the bottom of our Websites.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy. We will provide notification of material changes to this Privacy Policy through our Websites or by other appropriate means before the change takes effect, where required by applicable law.
15. CONTACTING US
Questions regarding this Privacy Policy or our Websites should be directed to:
The WATS Company AS
Address: Grønland 1, 3045 Drammen, Norway
E-mail: company@wats.com
Phone: +47 40 00 36 32
Company Number: 921 673 310