WATS.COM PRIVACY POLICY

Company’s Web sites offer a variety of services that are collectively referred to as the “Service.” Virinco collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Service (“Customers”).

When expressing an interest in obtaining additional information about the Service or registering to use the Service, Virinco requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). Virinco may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Virinco Customers.”

As you navigate the Company’s Web sites, Virinco may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed, and the links clicked).

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Virinco aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Virinco AS relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

The Company uses Data About Virinco Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Service.

The Company may also use Data About Virinco Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Virinco, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events.

The Company may also share simplified site-visit information with third-party web service providers. For example, the Company may share a web session identifier with Google to display relevant advertisement on Google Display Network.

Virinco uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information in combination with Data About Virinco Customers to provide personalized information about the Company.

Virinco uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.

Cookies

Virinco uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, Virinco’s servers, or the servers of our third-party technology providers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Virinco, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me”), you remain anonymous to the Company.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to Virinco, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service.

Virinco uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Service.

Virinco may use information from session and persistent cookies in combination with Data About Virinco Customers to provide you with information about the Company and the Service.

Web Beacons

Virinco uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Virinco may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Virinco uses Web beacons to operate and improve the Company’s Web sites and email communications. Virinco may use information from Web beacons in combination with Data About Virinco Customers to provide you with information about the Company and the Service.

IP Addresses

When you visit Virinco’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, Virinco uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.

Virinco also collects IP addresses from Customers or WATS Clients when they log into the Service as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

Third Party Cookies

From time-to-time, Virinco engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company’s Web sites. Virinco may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Policy does not cover the use of third party cookies.

Transparent Pixels

A transparent pixel is an image file that is embedded in an email or webpage. When the file is loaded into an email or web client the image is uploaded from a Virinco associated server. This enables Virinco to register that an email has been opened. A transparent pixel is the same as any image on an email, this is not strictly required to track an email open; the transparent pixel ensures at least one image is included on every email.

Note: Users not wanting to be tracked by Virinco Transparent pixels can choose not to download images.

Virinco may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. For example through Virinco’s support service provider zendesk.com.

Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Virinco is not responsible for the personally identifiable information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral service to inform friends about the Company’s Web sites. When using the referral service, the Company requests the friend’s name and email address. Virinco will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. Virinco does not store this information.

Virinco posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Virinco obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

Virinco may share Data About Virinco Customers with the Company’s agents and partners so that they can contact Customers and Visitors who have provided contact information on our behalf. Virinco may also share Data About Virinco Customers with the Company’s agents and partners to ensure the quality of the information provided. Virinco does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.

Virinco reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Virinco offers Customers and Visitors who provide contact information a means to cancel from email newsletters and other information from Virinco. Either unsubscribe from our newsletter service or send an email to virinco@virinco.com. Customers cannot opt out of receiving transactional emails related to their account with Virinco or the Service.

When using Virinco’s Web sites, customers may update or change their registration information either by using applicable forms or email virinco@virinco.com.

Virinco Customers use the Service to host data and information (“Customer Data”). Virinco will not review, share, distribute, or reference any such Customer Data except as provided in the Terms of Use Agreement, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their Virinco’s Web sites usernames and passwords.

Virinco uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using Secure Socket Layer (“SSL”) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Virinco also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. Because the Company uses the Service to maintain Data About Virinco Customers, this information is secured in the same manner as described above for Customer Data.

Virinco reserves the right to change this Privacy Policy. Virinco will provide notification of the material changes to this Privacy Policy through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.

Questions regarding this Privacy Policy or the information practices of the Company’s Web sites should be addressed Virinco.

Virinco AS
email: virinco@virinco.com
Grønland 1
3045 Drammen, Norway