Frequently asked questions

Trialing and Purchasing

How does 30 days free trial work?

When you create an account, you get access to 1 User and the WATS Client for 30 days. After approved, you will receive an email with all the details when the account is ready. We don’t require any invoice payment during the trial, so you can try WATS obligation-free.

What happens after trial end?

Our support team will contact you before your trial expires.  You can also order directly from the Account page. Your trial account will become your permanent account (all of your customizations, data, and actions remain intact). If you decide not to start paying at the end of your 30-day trial, your account will expire.

How can I buy your software?

Just sign up for a trial and within your trial account, you can purchase today. Our support team will contact you for billing information. Optionally email sales@virinco.com after sign-up.

How will you bill me?

Virinco will invoice you according to your order. We offer both quarter and annual billing. Contact us for details.

Am I eligible for any discounts?

We offer discounts if you choose an annual billing plan. We also offer a volume discount on larger accounts. Please contact us for our discount matrix.


What is the difference between a User and a WATS Client?

The User is an individual that login to the WATS.com service to access reports & analysis, customize the system or create Repair Reports (UUR). Visit our pricing & comparison page for more information about User Levels. WATS Client is the software installed on a computer (ATE/Test Station) that transfers data to the WATS.com service. A test operator (executing a test on the Unit) does not require a User account. Visit the WATS Client page for more information.

What is the difference between WATS and WATS.com?

Our product name is WATS and WATS.com is the name of the service where we offer WATS as a service by a rented cloud solution.

Can I run WATS On Premise?

WATS can run On-Premise at your internal servers, or in private clouds hosted by Virinco or you – in numerous different IT set-ups. Please see this article for details.

Does Virinco offer any support?

Yes, we offer email support, live chat and an extensive Help Center

How can I import data into WATS?

The WATS Client offers numerous ways to import data into WATS. Either by integrating with marked leading software like LabVIEW, TestStand or .NET, or by reading existing files and databases.

Where is my data located?

WATS.com use Microsoft Azure platform for application hosting. Standard data center is in Northern Europe, but we also offer hosting in any of the world wide Azure sites.

Ready to take the next move?

Try out WATS today.

Signup - pricing